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Case Study
Michael Maguire, Director of Office Operations at UMS Healthcare, reached out to SDTEK during the process of moving offices.  They were interested in a new phone system, rather than move the old one.  They also wanted to consolidate toll free usage and multiple phone bills, while paying less for phone service.  UMS Healthcare paid the phone bills for external sales staff, but with the new phone system, the sales staff were able to make calls over the Internet.  A phone and data service provider was picked that saved them $1100 a month in usage and recurring costs.  UMS Healthcare also needed data cabling in the new office and their computers to be moved and supported.  SDTEK installed the new phone system, as well as the service providers equipment and setup the office with a file server for centralized storage.

Currently, UMS Healthcare utilizes SDTEK’s SmartTek Managed Helpdesk to maintain the phone system and keep their computers in working condition.  According to Michael, whenever he was alerted of a technology issue he would call SDTEK and instantly get a response and resolution.  UMS Healthcare chose SDTEK to support their technology needs due to a variety of reasons, but primarily due to the reasonable prices and amazing customer service.  “Forest and Scott are awesome, they have really gone above and beyond,” explains Michael.  “We are a customer of theirs for life.”

About SDTEK
SDTEK has been helping companies save money and reduce technology cost since 2007.  We have developed a vast network of vendor relationships to leverage the best in class products and services to help our clients succeed.  If you would like to learn more about SDTEK or receive a free, no obligation assessment of your phone system or technology infrastructure, contact us at 866-957-3835.