COMPTIA MANAGED SERVICES TRUSTMARK™ SIGNIFIES COMMITMENT TO INDUSTRY BEST PRACTICES San Diego, CA / Thursday, December 5th, 2013 – SDTEK received the CompTIA Managed Services Trustmark™, a respected industry credential that signifies its adherence to best practices for technology service delivery and customer interaction. “Earning this credential identifies SDTEK as a business that meets or […]
Does your business need a PBX?
PBX IS SHORT FOR PRIVATE BRANCH EXCHANGE A PBX is a private telephone network for your business. Users of the PBX share outside lines for making telephone calls external to the PBX. Most companies use a PBX because it is significantly less expensive than connecting an external phone line to every telephone in the organization, […]
Softphones: What are they? Do I need one? Will it work with Switchvox?
I often get asked, what is a softphone. What most people do not realize is that they probably have already seen a softphone and even be quite familiar with one. The next series of questions that follow are usually, do I need one and will it work with Switchvox? A softphone is a software-based phone […]
Should we stay or should we outsource?
MANAGED SERVICES PROVIDERS CAN REDUCE IT COSTS BY 30 TO 40% It seems like almost every business who has not already moved to outsourcing their IT support to a Managed Services Provider has at least came to the fork in the road where they have had to decide. It reminds me of The Clash song, […]
Just because you are not a celebrity, doesn’t mean you wont get hacked
IT’S THAT TIME WHERE WE TALK ABOUT WEAK PASSWORDS AGAIN. It seems like every few months this subject rears its ugly head. You’d think most people would create a strong password at this point, right? Apparently not. I am here to tell you how to protect yourself while browsing the World Wide Web, yet again. […]
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