Is your helpdesk helping customers to resolve their source of frustrations and complaints on time? A helpdesk helps companies to build solid customer and business relationships while also allowing the organization to pursue new opportunities and develop robust strategies. However, a helpdesk contribution to your organization depends on its effectiveness. Read on to learn about […]
What to Include in a Disaster Recovery Plan
Disasters can cause significant business disruption, yet many business owners don’t plan for it. It is not only natural disasters that can pose a threat to a business – internal factors can also cause significant damage. Factors such as electrical hazards and faulty plumbing can negatively impact a business. If a disaster does occur, your […]
Backup Options: Cloud Storage vs External Hard Drive
Backup is important because of the consequence of data loss to businesses. But it can be challenging to select the right backup solution for your business. Hard drives have long been used for data backup but cloud storage is fast gaining ground as a storage option among business owners. To store data on an external […]
Disaster Recovery Mistakes to Avoid
It is good to have a disaster recovery plan but it is far better to have a reliable one. A lot of organizations spend time and resources to set up a disaster recovery plan. Once the plan is set up, you may feel pretty confident in its safety. Unfortunately, your enthusiasm may be misplaced if […]
Best Backup Solutions for Your Small Business
Running a business requires hard work and dedication. In order to protect your investment, you must take a very important step: Data Backup. Modern small businesses depend on IT and by extension, data. Whether it is client’s information, customer’s orders or business processes, protection of this data is vital to your business’ survival. Data is […]
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