SDTEK Business Technology Blog

Should my Company have In-House IT Support?

Photo used with permission under CC LicenseLast week, in our blog "Does My Company Really Need IT Support?" we discussed how to determine if your company needs a Help Desk or IT Support, sometimes referred to as Managed IT Services. If you concluded that you do need some kind of help desk you now have to...

Does my company really need helpdesk IT support?

Photo by Michael Coté Used with permission under CC license Have you ever asked if your company should have helpdesk IT support? Chances are that if you are asking the question then the answer is probably "yes". The reason is that clearly support issues have become prevalent enough to make you aware of them and have become...

SDTEK Earns Respected Technology Industry Credential

COMPTIA MANAGED SERVICES TRUSTMARK™ SIGNIFIES COMMITMENT TO INDUSTRY BEST PRACTICESSan Diego, CA / Thursday, December 5th, 2013 – SDTEK received the CompTIA Managed Services Trustmark™, a respected industry credential that signifies its adherence to best practices for technology service delivery and customer interaction."Earning this credential identifies SDTEK as a business that meets or exceeds...

Does your business need a PBX?

PBX IS SHORT FOR PRIVATE BRANCH EXCHANGEA PBX is a private telephone network for your business. Users of the PBX share outside lines for making telephone calls external to the PBX.Most companies use a PBX because it is significantly less expensive than connecting an external phone line to every telephone in the organization, a...

Softphones: What are they? Do I need one? Will it work with Switchvox?

I often get asked, what is a softphone. What most people do not realize is that they probably have already seen a softphone and even be quite familiar with one. The next series of questions that follow are usually, do I need one and will it work with Switchvox?A softphone is a software-based phone...

Blog

Should my Company have In-House IT Support?

Does my company really need helpdesk IT support?

SDTEK Earns Respected Technology Industry Credential

Does your business need a PBX?

Softphones: What are they? Do I need one? Will it work with Switchvox?

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