Organizations of all sizes values efficiency. But not all have the resources to maintain a reasonable efficiency. While technology has made the business process easier, the systems created to handle different departmental responsibilities may be too large for a small business to manage effectively. This is because of the time and financial investments that a […]
What Makes a Helpdesk Effective
Is your helpdesk helping customers to resolve their source of frustrations and complaints on time? A helpdesk helps companies to build solid customer and business relationships while also allowing the organization to pursue new opportunities and develop robust strategies. However, a helpdesk contribution to your organization depends on its effectiveness. Read on to learn about […]
How Do You Measure the Success of Outsourced IT Support?
If there’s one thing that is true of just about every company owner or HR department, it’s the fact that monitoring employees for success is very, very important. If you outsource your IT support team, how are you supposed to measure their success? Fortunately, there are a few ways to do just that. How Quickly […]
Advantages Of Proactive Computer Support From Outsourced IT Companies
Would you like to plan ahead to monitor and prevent system breakdown or would you wait till something goes wrong and struggle to fix the problem? That question sums up two types of IT services available; the reactive computer support and the proactive computer support services. In the reactive mode, you wait till a problem […]
How IT Support Companies Help Businesses Grow
At SDTEK, we take pride in simplifying your IT needs. And in order to simplify your IT needs, we are happy to provide IT support services that included a managed helpdesk. Maybe you’re wondering where is a managed helpdesk located? Fortunately, you can visit our helpdesk in the comfort of your own computer. A managed […]
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