Another Edition of IT Support Tips and Secrets Revealed!

Monica Morris • Apr 16, 2020

It’s always important to be safe when online, however, with the surge of employees transitioning over to working from home (due to the COVID-19 virus), we figured a few extra IT support tips (aka reminders) could be helpful. And why not make it fun by sharing a few IT secrets too! Technology is a playground for hackers and the more access you give them the more they like to play. Make sure you’re not giving hackers too much access to your technology. Here are a few reminders on how to stay safe and not fall victim to a cyber attack.

Check out below our IT support tips and the secrets we reveal.

IT Security Tip #1: Do You Enter Your PIN when you use your debit card?

We live in a mostly cashless society these days. Our parents wouldn’t have ever thought to pay for a $1.50 cup of coffee with plastic; now it’s commonplace. How you swipe that plastic, though, makes a big difference in how you are protected from your neighborhood cyber thief.  

If you enter your PIN when you run a debit card transaction, STOP! SECRET REVEALED!   >> Run the card as credit. Not only will you not have to enter the PIN, you’ll almost always get more antifraud protection should you have a problem with a purchase or if the card number is stolen. In addition, always use the card as credit when shopping online, out of town on vacation or business, or when making large purchases.  

Running your transaction through the credit card network instead of the bank network offers these additional protections – plus it’s faster!

IT Security Tip #2: Don’t Just Throw Out That Old Computer

Getting rid of old computers or servers? Did you know that the components used in technology equipment are not landfill-safe? On top of the environmental hazards, unprotected e-waste typically contains a lot of confidential and private information in the form of saved passwords, Internet history and files left on the retired computer or server.

As a first prevention step, find a local recycling facility where e-waste can be safely disposed of. SECRET REVEALED!   >> And make sure to take the following #1 security precaution before you haul it off: remove and destroy the hard drives. A drill and hammer usually do the trick just fine. Alternatively, many companies that shred paper documents will also destroy your hard drives.

Don’t forget other e-waste such as mobile phones, copy machines and any other device that ever touched your company data. Give serious thought to what data is on any device before you recycle it.

IT Security Tip #3: Do You Allow Guests to Access Your WiFi Network?

Do you have guest access on your company WiFi network? Or do you simply give out the same password that your employees use? If you give out your password, you’re practically opening the door for anyone to come in and steal private information, infect your private computers and even steal customer credit card data if you are processing them over the same Internet connection.

SECRET REVEALED!   >> The key to providing free guest WiFi access is in segregation and security. Your WiFi guests need to be completely isolated and segregated from your private network. Your guests should not be able to reach your internal computer network, credit card terminals or other network-connected devices.

IT Security Tip #4: How to keep staff from unintentionally causing a security breach

With so many access points, from cell phones to laptop and home computers, how can anyone hope to keep their network safe from hackers, viruses and other unintentional security breaches? The answer is not “one thing” but a series of things you have to implement and constantly be vigilant about, such as installing and constantly updating your firewall, antivirus, spam-filtering software and backups. This is why clients hire us – it’s a full-time job for someone with specific expertise (which we have!).

Once that basic foundation is in place, the next most important thing you can do is create an Acceptable Use Policy (AUP) and TRAIN your employees on how to use company devices and other security protocols, such as never accessing company e-mail, data or applications with unprotected home PCs and devices (for example). Also, how to create good passwords, how to recognize a phishing e-mail, what websites to never access, etc. SECRET REVEALED!   >> NEVER assume your employees know everything they need to know about IT security. Threats are ever-evolving and attacks are getting more sophisticated and clever by the minute. 

If you’re a SDTEK client, we got you covered. If not, please  contact us  today to learn more about our IT support services. We can help create a secure IT environment for you and your employees.

For more IT support tips and secrets revealed, visit our Fall Edition by clicking here.

SDTEK is a top rated IT support company servicing San Diego county. We are a creative managed it service provider who specializes in personalized technology support to help our clients accelerate the success and growth of their business.

Fort Wayne Indiana downtown

Staying Ahead of Cyber Threats in Fort Wayne: A Guide for Local Businesses

05 Jan, 2024
In an era where digital transformation is at its peak, businesses are increasingly vulnerable to cyber threats in Fort Wayne, Indiana. With cybercriminals becoming more sophisticated, local companies must avoid these threats to safeguard their digital assets. As cybersecurity experts, SDTEK is dedicated to helping Fort Wayne businesses fortify their defenses against these ever-evolving threats. Understanding the Cyber Threat Landscape in Fort Wayne Like many thriving urban areas, Fort Wayne is home to a diverse range of businesses. The variety of enterprises here makes the city a vibrant economic hub, from bustling tech startups to established manufacturing companies. However, this diversity also makes the area a target for cybercriminals. The most common threats include phishing attacks, ransomware, data breaches, and malware. Small and medium-sized businesses (SMBs) are particularly vulnerable, often due to limited IT security resources. Recognizing these threats is the first step in building an effective defense strategy. Why Cybersecurity Matters More Than Ever for Local Businesses The consequences of cyber attacks can be devastating. They can lead to financial loss, damage to reputation, and legal implications if customer data is compromised. In today's interconnected world, the fallout from a security breach can extend far beyond the immediate damage, impacting customer trust and business continuity. Tailored Cybersecurity Strategies for Fort Wayne Businesses At SDTEK, we understand that there is no one-size-fits-all solution to cybersecurity. This is why we offer customized security strategies that cater to the specific needs of Fort Wayne businesses. Our approach includes: Risk Assessment: Evaluate your business's particular risks, considering factors unique to your industry and operational model. Employee Training: Empowering your staff with knowledge and best practices to recognize and prevent potential cyber threats. Implementing Robust Security Measures: This includes firewalls, anti-virus software, and secure Wi-Fi networks tailored to your business's specific needs. Regular Monitoring and Updates: Continuously monitor for threats and keep your security systems up-to-date to combat new and emerging threats. Best Practices for Cyber Hygiene In addition to tailored strategies, there are general best practices that every business in Fort Wayne can implement: Regularly update software and systems to patch vulnerabilities. Use strong, unique passwords and consider multi-factor authentication. Regularly back up data and store it securely. Establish a clear policy for handling sensitive data. Collaboration and Continuous Learning Cybersecurity is not a one-time effort but a continuous process. Collaboration between businesses and cybersecurity experts like SDTEK is crucial. We encourage Fort Wayne businesses to engage in local cybersecurity forums and workshops to stay informed about the latest threats and defenses. Conclusion In Fort Wayne, staying ahead of cyber threats is essential for the longevity and success of your business. By understanding the risks, implementing tailored strategies, and practicing good cyber hygiene, local businesses can significantly reduce their vulnerability to cyber-attacks. At SDTEK, we are committed to partnering with you in this journey, providing the expertise and support you need to protect your digital assets and thrive in a digital-first world. For more insights and assistance on cybersecurity solutions tailored for your Fort Wayne business, contact SDTEK . Your digital safety is our priority.

The Benefits of Cybersecurity Dark Web Monitoring for Business Owners

06 Dec, 2023
In today's digital landscape, cybersecurity is paramount to protect sensitive business information from falling into the wrong hands. As a business owner, you understand the value of securing your data and safeguarding your reputation. That's where dark web monitoring comes into play. What is Dark Web Monitoring? The dark web is a hidden part of the internet where illegal activities often take place, including the buying and selling of stolen data. Dark web monitoring involves scanning the dark web to identify any instances of your business's compromised information being traded or sold. By monitoring these underground networks, you gain valuable insights and can take immediate action to mitigate potential risks. Key Features and Benefits Real-time Alerts: Dark web monitoring provides real-time alerts, notifying you the moment your business's data appears on the dark web. This allows you to respond swiftly and take the necessary steps to protect your sensitive information. Comprehensive Coverage: Dark web monitoring casts a wide net across various dark web platforms, ensuring comprehensive coverage. It searches for mentions of your business, compromised credentials, financial information, and other sensitive data that may have been exposed. Access to an Expert Support Team: With dark web monitoring, you're not alone in the fight against cyber threats. You have access to an expert support team that can guide you through the process, answer your questions, and provide recommendations to strengthen your cybersecurity posture. Addressing Misconceptions Misconception 1: Dark web monitoring is only necessary for large businesses. Cybercriminals do not discriminate based on business size. Any organization, regardless of its scale, can become a target. Small businesses are particularly vulnerable as they often lack the robust security infrastructure that larger enterprises may have. Dark web monitoring is essential for all businesses, regardless of their size, to proactively protect their data. Misconception 2: Dark web monitoring is too technical to understand. While dark web monitoring may involve technical processes, the service providers are equipped to simplify the complexities for you. They will guide you through the setup, explain the monitoring process, and provide actionable insights in a user-friendly manner. You don't need to be a cybersecurity expert to benefit from dark web monitoring. Misconception 3: Dark web monitoring is expensive. The cost of dark web monitoring is a fraction of the potential financial and reputational damage that a data breach can cause. It's an investment in the security and longevity of your business. Additionally, many service providers offer flexible pricing options to suit different business needs, making it an affordable solution for businesses of all sizes. Conclusion As a business owner, the protection of your data is essential for the continuity and success of your organization. Dark web monitoring offers a proactive approach to cybersecurity, enabling you to identify and respond to potential threats swiftly. By leveraging real-time alerts, comprehensive coverage, and the support of experts, you can safeguard your sensitive information, maintain customer trust, and protect your business from reputational damage. Don't wait until it's too late. Invest in dark web monitoring to stay one step ahead of cybercriminals and gain the peace of mind you deserve. Your business's security is worth it.
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