As an IT Support company, it’s important for us to share with users how to keep technology in a small to medium business secure. In this blog post, we’re revealing some helpful IT security tips that will keep your technology safe from hackers and cyber attacks.
IT Security Tip #1: If you installed it, you must update it!
There are thousands of hackers who get up every morning with ONE goal in mind: to find a new vulnerability in a commonly installed software (like Adobe, Flash or QuickTime) to access your computer. That’s why these companies frequently issue patches and updates for KNOWN security bugs; and once a KNOWN vulnerability is announced via a patch, hackers get to work like crazy trying to figure out how to use the vulnerability and access those users who are lazy about installing updates. That’s why it’s important to update installed software programs as soon as possible.
Of course, if you’re a client of ours, we’re monitoring your network for these updates and handling them for you; but your home computers, smartphone and other devices that may NOT be under our protection probably need a little attention.
IT Security Tip #2: What to do BEFORE you go to Starbucks
So you’re in the car on the way home from Starbucks, basking in the glow of consuming your triple-shot, extra-hot, caramel macchiato when you suddenly realize your laptop has gone missing. You drive back like the caffeinated lunatic you are, only to discover no one has turned it in. What do you do? That depends on what precautions you have (or haven’t!) taken.
First, if you’ve properly encrypted your data, password-protected the access to your device and shut down and logged off all key applications, you’ve got a bit more time to respond. But the first thing to do, whether or not you’ve taken those precautionary measures, is to notify your IT department (us) that you’ve lost your device. That will allow us to change passwords and lock access to applications and data a thief may gain access to via your unprotected laptop. We can also remotely wipe your device to make sure no one will be able to gain access to the data stored on your computer. (Which is also why it’s CRITICAL to back up your data on a daily basis!)
Next, change ALL the passwords to every website you log in to, starting with any sites that contain financial data (your bank account) or company data. If your laptop contained medical records, financial information or other sensitive data (like social security numbers, birthdays, etc.), then you need to contact a qualified attorney to understand what you may be required to do by law to notify individuals who may be affected.
IT Security Tip #3: DON’T use public WiFi until you read this
We’re all guilty of it: connecting to free public WiFi. Whether it’s at the coffee shop, hotel or airport, the temptation to check e-mail and surf the web is just too strong to resist. So BEFORE you connect to any free, public WiFi, make sure the connection is legitimate.
It’s not uncommon for hackers to set up fake clones of public WiFi access points to try and get you to connect to THEIR WiFi over the legitimate, safe public one being made available to you. Before connecting, check with an employee of the store or location to verify the name of the WiFi they are providing. Next, NEVER access financial, medical or other sensitive data while on public WiFi. Also, don’t shop online and enter your credit card information unless you’re absolutely certain the connection point you’re on is safe and secure.
If you’re a SDTEK client, we got you covered. If not, please contact us today to learn more about our IT support services. We can help create a secure IT environment for you and your employees.
SDTEK is a top rated IT support company servicing San Diego county. We are a creative managed it service provider who specializes in personalized technology support to help our clients accelerate the success and growth of their business.