Key Cyber Security Outsourcing Trends for 2021

Cyber Security Outsourcing
The pandemic is still on and its impact on business will persist for a long time. It exerted a big influence on the adoption of remote working and outsourcing of IT Services to ensure smooth business operation. The COVID-induced restrictions affected businesses in various ways and also inspired rapid changes in technology usage. Some of the changes include new technology adoption which was followed by a sharp increase in cyberattacks. Hence, business managers are re-evaluating their IT plan priorities especially in the area of cyber security outsourcing as an effective solution against cyber attacks. These trends were addressed in an opinion survey of 500 IT managers by syntax.

Here, will discuss the key findings of the IT survey and what it means for your business security.

1. Covid-19 Accelerated Digital Technology Adoption

Many businesses implemented unplanned digital transformation in order to cope with the pandemic. About 89% of businesses saw an increase in new digital technology adoption following the coronavirus outbreak. This technology transformation overstretched organizations’ IT teams responsible for setting up collaborative networks for remote working and managing its security.

The rapid change in the environment emphasizes the importance of having a solid network and security policy in place.

2. Cyber security Outsourcing is Gaining Popularity

Cloud deployment, monitoring, and security cannot be adequately tackled by in-house teams for reasons of time, skills, or expertise.

Hence, IT managers are asking for more in the area of cloud management, security, and transitioning of work systems.

About 23% of respondents now favor outsourcing cyber security to an MSP to replace or augment their in-house teams.

3. Budget Cuts for IT department

Despite an increase in cyber attacks following the covid-19 outbreak, 79% of managers reduced their IT team’s capacity to cope with dwindling budgets. An inadequately manned security team may expose a business to attacks.

4. Increased Need for Strategic Advice

IT leaders in companies with internal security teams are looking forward to outsourcing their cybersecurity work to MSPs. Their main reason for this is to get more strategic counsels about IT security.

Currently, 91% of survey respondents manage internal security operations centers(SOCs) for their organization. However, this arrangement is inadequate for addressing the security challenges posed by cybercriminals. Also, IT managers are not getting what they need for adequate organizational defense. Almost half of the survey respondents with in-house security groups want to work with MSPs to get strategic advice on how to defend against cyberattacks.

5. More Interest in Cloud Infrastructure

Whether it is setting up multi-cloud or hybrid cloud systems, IT managers are very enthusiastic about increasing the cloud integration of their organization to expand storage and promote business flexibility.

6. Cloud Security is a Major Concern for Deployment

When asked, IT industry leaders choose security as the most challenging aspect of cloud migration.

They are concerned about maintaining business continuity and security. However, these concerns do not translate into a proportional investment for cybersecurity. For instance, more storage is favored by 62% of respondents, while hybrid cloud and maintenance got a nod from close to half of managers.

About 56% of IT executives are planning to spend 40% of the organization’s budget on cyber security. These include services such as threat intelligence, malicious bots detection, and blocking vulnerability in software and network. Improving cybersecurity is not among the top 3 spending priority projects for 2021. This may open up businesses to attacks from bad actors.

7. Data Analytics Leads the Pack

Data analytics took the front among survey participants. About 55% of survey respondents are planning to invest more in data analytics and business intelligence in 2021 compared to 42% in 2020. This is expected to help businesses gain a competitive advantage by making data-driven business decisions.

8. Opposition to Cloud Adoption among Top Management

The rapid migration of business systems to the cloud to facilitate remote working provides an excellent opportunity for IT managers to demonstrate the importance of cloud adoption. Despite the success recorded in moving office settings to the cloud, some top business managers are still reluctant to embrace cloud technology as stated in the Syntax report.
This survey of IT managers is important because it reveals the future action organizations and industry trends regarding how businesses will protect themselves against cyberattacks with the aid of Managed service providers.

The pandemic has permanently changed the way many organizations operate. It is up to you as a business owner to ensure that your organization is properly secured against cyber attacks. This can be achieved by working with expert outsourced cybersecurity support to properly migrate your business to the cloud and keep it safe.

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Going forward, businesses will increasingly rely on MSP and third-party security solutions to keep their data and network safe from attacks.

June 17, 2025
Meeting IT security compliance standards is crucial for businesses that handle sensitive data, particularly in industries such as healthcare, finance, defense, and e-commerce. Regulatory frameworks such as HIPAA, CMMC, PCI-DSS, and GDPR exist to help ensure businesses protect customer information and maintain robust cybersecurity practices. Unfortunately, many organizations fall short of these requirements, often due to common, avoidable mistakes. These gaps can result in costly fines, data breaches, and reputational damage, which can significantly impact the business's bottom line and customer trust. 1. Failing to Conduct Regular Risk Assessments The Pitfall: Many businesses overlook the importance of conducting routine risk assessments. Without these, it’s challenging to identify vulnerabilities or evaluate whether your current cybersecurity controls meet compliance standards. How to Avoid It: Implement a regular risk assessment schedule. Work with a qualified IT provider to evaluate your systems, identify weaknesses, and document remediation plans. These assessments should be performed at least annually, or whenever significant changes to the system occur. 2. Inadequate Employee Training The Pitfall: Your employees are your first line of defense—and often your most significant vulnerability. A common compliance issue arises when businesses fail to train staff on cybersecurity best practices or on handling sensitive data appropriately. How to Avoid It: Invest in ongoing cybersecurity awareness training. Ensure employees understand how to recognize phishing emails, create strong passwords, and report any suspicious activity. Training should be updated regularly to reflect current threats and compliance requirements. 3. Improper Data Handling and Storage The Pitfall: Storing sensitive data in unsecured locations, failing to encrypt information, or retaining data longer than necessary are significant compliance risks. These practices are often flagged during audits. How to Avoid It: Adopt data classification policies that define how different types of data should be handled; encrypt sensitive data both at rest and in transit. Establish clear data retention policies and ensure that obsolete data is disposed of securely. 4. Lack of Incident Response Planning The Pitfall: When a security incident occurs, time is of the essence. Many businesses lack a documented incident response plan, or their existing plan hasn’t been thoroughly tested. This can lead to delayed responses, increased damage, and regulatory penalties. How to Avoid It: Develop a formal incident response plan that includes roles, responsibilities, communication protocols, and steps for containment and recovery. Run simulated breach scenarios with your IT team to ensure everyone knows how to respond effectively. 5. Using Outdated Software or Systems The Pitfall: Running outdated operating systems, software, or firmware is a common issue that can lead to compliance failures. Unsupported technologies are more vulnerable to exploitation. How to Avoid It: Keep all systems and applications up to date with the latest patches. Use automated tools to track software versions and receive alerts about end-of-life technologies. Schedule regular maintenance windows to apply updates and upgrades. 6. Insufficient Access Controls The Pitfall: Allowing too many employees access to sensitive data—or failing to revoke access when it’s no longer needed—can lead to data breaches and non-compliance. How to Avoid It: Implement role-based access controls and follow the principle of least privilege. This principle means that each user should have the minimum level of access necessary to perform their job. Regularly audit user accounts and permissions to ensure access is current and appropriate. Use multi-factor authentication (MFA) to add an additional layer of protection. 7. Neglecting Third-Party Vendor Risks The Pitfall: Businesses often overlook the fact that their compliance responsibilities extend to third-party vendors. If a vendor mishandles your data, you could still be held accountable. How to Avoid It: Vet third-party vendors carefully. Ensure they meet the same compliance standards as your business and include security requirements in your contracts. Conduct periodic audits or request compliance certifications from your vendors. 8. Failing to Document Policies and Procedures The Pitfall: Even if your security practices are strong, failing to document your compliance policies can result in audit failures. Regulators want to see evidence that you have formal processes in place. How to Avoid It: Create and maintain clear documentation for all compliance-related policies, including data protection, access control, incident response, and employee training. Make these documents easily accessible for audits and regularly review them to ensure updates are current. Conclusion Compliance with IT security standards is not a one-time project—it requires ongoing attention, regular updates, and a proactive approach to maintain effectiveness. By understanding and addressing these common pitfalls, your business can stay ahead of regulatory requirements, strengthen its security posture, and reduce the risk of costly incidents. This ongoing attention is crucial to maintaining your business's security and audit readiness. If you’re unsure whether your business is meeting current IT compliance standards, professional support can help. Contact SDTEK today to schedule a compliance assessment and learn how our IT services can keep your business secure and audit-ready. With our support, you can navigate the complex landscape of IT security compliance with confidence.
April 9, 2025
In today’s digital-first world, cybersecurity isn’t just a luxury—it’s a necessity. Whether you run a small startup or a growing enterprise in Fort Wayne , protecting your business’s data, systems, and clients is essential for long-term success. From ransomware attacks to phishing scams, cyber threats are evolving every day, and the best way to stay ahead of them is by partnering with a reliable IT services provider that understands the unique needs of local businesses. Here’s why investing in professional business IT support is one of the smartest decisions Fort Wayne businesses can make—and how working with SDTEK helps protect your operations, your data, and your reputation.