COMPTIA MANAGED SERVICES TRUSTMARK™ SIGNIFIES COMMITMENT TO INDUSTRY BEST PRACTICES
San Diego, CA / Thursday, December 5th, 2013 – SDTEK received the CompTIA Managed Services Trustmark™, a respected industry credential that signifies its adherence to best practices for technology service delivery and customer interaction.
“Earning this credential identifies SDTEK as a business that meets or exceeds the best business practices the IT industry has to offer,” said Nancy Hammervik, senior vice president, industry relations, CompTIA. “This includes managed services agreements, standard operating procedures, systems and tools for delivering services and general business operations.”
The Trustmark was developed by CompTIA, the non-profit association for the information technology industry, in collaboration with industry experts and leaders, to identify businesses that have made a commitment to the highest levels of integrity and sustained quality service.
To earn the CompTIA Managed Services Trustmark, SDTEK was evaluated on several aspects of their business operations, including organizational structure, technology tools and systems they utilize, standard operating procedures and IT service specific activities. The company also committed to abiding by a code of conduct and provided customer references.