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Defining Managed Services… A Top Provider of IT Solutions

Monica Morris • Jul 02, 2020

Reliance on technology continues to grow as both large and small companies need IT to thrive in their respective markets. But technology investment is not a one-time thing. IT equipment and computer networks need to be maintained to keep a business running and secured. However, small businesses usually don’t have the financial or technical resources to manage IT infrastructure in-house. Hence the need for managed services , an offsite team of third-party IT experts.

What is Managed Services

Managed services involve delegating and outsourcing IT tasks and operations to third parties referred to as managed service providers (MSP). They are responsible for round the clock monitoring, management, maintenance of IT systems and other types of IT solutions.

Managed services can be a basic network monitoring or as comprehensive as a fully outsourced IT department.

Before managed IT service there is a “break and fix” model where an outside technician is hired to diagnose and fix IT equipment when they break down. Usually, performance and productivity are sacrificed as organizations have to wait for the external expert to fix the system issues.

Benefits of Managed Services for Business

Proactive Maintenance

Managed Services allow businesses to discover and address technical problems before they can cause significant damage. This means your network will run smoothly and efficiently without a surprising disaster.

Manage Complex Technology

Workplace technologies are getting more complex. An organization’s applications may span from onsite to the cloud and interdependent. It is also common for employees to use their personal devices at work while also taking work devices home. Through managed services, various business technologies can be organized and streamlined for efficient use.

Filling IT Talent Gaps

It is very challenging to find sufficiently skilled experts who can handle all your current and future IT needs. Managed services allow you to get the required skills without hunting for new talent or retraining employees in emerging technologies.

Reduced Cost

Cost is one of the most important factors for business success. To thrive in your industry, you need outsourced managed services to run various aspects of your business. An MSP will save you money in the long-run and make your IT budgeting easier.

Focus on Core Services

IT services help to protect your business valuable IT assets without your employee’s intervention. This helps employees to focus more on core business competencies thus improving productivity.

Up-to-date Tech

It is hard to keep up with the emergence of new technology if you have other priorities. Managed services ensure your business systems are up-to-date.

Component of Managed IT Services

There are several services included in managed services, some common ones are discussed below

1. Security Management

A managed service can protect your business against the latest malware attacks by providing regular software patching and upgrades. Because the MSP is focused, they can manage your cybersecurity more effectively. Cybersecurity issues covered include email security, application compatibility, and general risk protection.

2. Backup and Disaster Management

No system is foolproof, thus you must prepare your business for eventual disasters whether through employee mistakes or external threats. A managed IT service provider understands backup and disaster recovery and can help you choose the best option to secure your business data.

3. Network and System Management

Full-scale monitoring ensures that errors and crashes are promptly detected and fixed. Outsourcing to manage service providers ensures that network and system management is done efficiently at scale. Monitoring can be done remotely via a remote monitoring management platform. Also, opportunities for optimization can be discovered via system monitoring.

4. System Upgrade

While working with your business, an MSP can design the best update methods based on the unique requirements of your organization and ensure that your IT systems fully support your business growth objectives. This may include migrating your application and data to the cloud for easy and secure access.

5. Compliance

Managed IT services can handle industry regulatory compliance on your behalf. With the right system in place, data security, user privacy, and data sharing concerns are addressed with a robust policy.

6. System Analytics and reporting

A critical part of Managed IT services is the analysis and creation of regular reports about your business network and systems. This includes the current state of your system, issues detected and rectified as well as suggestions for improvement of your network.

For small businesses, it is essential to secure the services of managed IT companies who have the required resources for the effective management of your IT infrastructure needs.

SDTEK provides helpdesk and procurement managed IT services to help your business with various tasks such as on-site and remote support, 24/7 system monitoring, devices and security management, equipment procurement, and others. Our services will help boost employee productivity and help you meet your business goals. Contact us today to learn more how SDTEK can help manage your IT needs.

The post Defining Managed Services… A Top Provider of IT Solutions appeared first on SDTEK | San Diego, CA.

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Staying Ahead of Cyber Threats in Fort Wayne: A Guide for Local Businesses

05 Jan, 2024

In an era where digital transformation is at its peak, businesses are increasingly vulnerable to cyber threats in Fort Wayne, Indiana. With cybercriminals becoming more sophisticated, local companies must avoid these threats to safeguard their digital assets. As cybersecurity experts, SDTEK is dedicated to helping Fort Wayne businesses fortify their defenses against these ever-evolving threats. Understanding the Cyber Threat Landscape in Fort Wayne Like many thriving urban areas, Fort Wayne is home to a diverse range of businesses. The variety of enterprises here makes the city a vibrant economic hub, from bustling tech startups to established manufacturing companies. However, this diversity also makes the area a target for cybercriminals. The most common threats include phishing attacks, ransomware, data breaches, and malware. Small and medium-sized businesses (SMBs) are particularly vulnerable, often due to limited IT security resources. Recognizing these threats is the first step in building an effective defense strategy. Why Cybersecurity Matters More Than Ever for Local Businesses The consequences of cyber attacks can be devastating. They can lead to financial loss, damage to reputation, and legal implications if customer data is compromised. In today's interconnected world, the fallout from a security breach can extend far beyond the immediate damage, impacting customer trust and business continuity. Tailored Cybersecurity Strategies for Fort Wayne Businesses At SDTEK, we understand that there is no one-size-fits-all solution to cybersecurity. This is why we offer customized security strategies that cater to the specific needs of Fort Wayne businesses. Our approach includes: Risk Assessment: Evaluate your business's particular risks, considering factors unique to your industry and operational model. Employee Training: Empowering your staff with knowledge and best practices to recognize and prevent potential cyber threats. Implementing Robust Security Measures: This includes firewalls, anti-virus software, and secure Wi-Fi networks tailored to your business's specific needs. Regular Monitoring and Updates: Continuously monitor for threats and keep your security systems up-to-date to combat new and emerging threats. Best Practices for Cyber Hygiene In addition to tailored strategies, there are general best practices that every business in Fort Wayne can implement: Regularly update software and systems to patch vulnerabilities. Use strong, unique passwords and consider multi-factor authentication. Regularly back up data and store it securely. Establish a clear policy for handling sensitive data. Collaboration and Continuous Learning Cybersecurity is not a one-time effort but a continuous process. Collaboration between businesses and cybersecurity experts like SDTEK is crucial. We encourage Fort Wayne businesses to engage in local cybersecurity forums and workshops to stay informed about the latest threats and defenses. Conclusion In Fort Wayne, staying ahead of cyber threats is essential for the longevity and success of your business. By understanding the risks, implementing tailored strategies, and practicing good cyber hygiene, local businesses can significantly reduce their vulnerability to cyber-attacks. At SDTEK, we are committed to partnering with you in this journey, providing the expertise and support you need to protect your digital assets and thrive in a digital-first world. For more insights and assistance on cybersecurity solutions tailored for your Fort Wayne business, contact SDTEK . Your digital safety is our priority.

The Benefits of Cybersecurity Dark Web Monitoring for Business Owners

06 Dec, 2023

In today's digital landscape, cybersecurity is paramount to protect sensitive business information from falling into the wrong hands. As a business owner, you understand the value of securing your data and safeguarding your reputation. That's where dark web monitoring comes into play. What is Dark Web Monitoring? The dark web is a hidden part of the internet where illegal activities often take place, including the buying and selling of stolen data. Dark web monitoring involves scanning the dark web to identify any instances of your business's compromised information being traded or sold. By monitoring these underground networks, you gain valuable insights and can take immediate action to mitigate potential risks. Key Features and Benefits Real-time Alerts: Dark web monitoring provides real-time alerts, notifying you the moment your business's data appears on the dark web. This allows you to respond swiftly and take the necessary steps to protect your sensitive information. Comprehensive Coverage: Dark web monitoring casts a wide net across various dark web platforms, ensuring comprehensive coverage. It searches for mentions of your business, compromised credentials, financial information, and other sensitive data that may have been exposed. Access to an Expert Support Team: With dark web monitoring, you're not alone in the fight against cyber threats. You have access to an expert support team that can guide you through the process, answer your questions, and provide recommendations to strengthen your cybersecurity posture. Addressing Misconceptions Misconception 1: Dark web monitoring is only necessary for large businesses. Cybercriminals do not discriminate based on business size. Any organization, regardless of its scale, can become a target. Small businesses are particularly vulnerable as they often lack the robust security infrastructure that larger enterprises may have. Dark web monitoring is essential for all businesses, regardless of their size, to proactively protect their data. Misconception 2: Dark web monitoring is too technical to understand. While dark web monitoring may involve technical processes, the service providers are equipped to simplify the complexities for you. They will guide you through the setup, explain the monitoring process, and provide actionable insights in a user-friendly manner. You don't need to be a cybersecurity expert to benefit from dark web monitoring. Misconception 3: Dark web monitoring is expensive. The cost of dark web monitoring is a fraction of the potential financial and reputational damage that a data breach can cause. It's an investment in the security and longevity of your business. Additionally, many service providers offer flexible pricing options to suit different business needs, making it an affordable solution for businesses of all sizes. Conclusion As a business owner, the protection of your data is essential for the continuity and success of your organization. Dark web monitoring offers a proactive approach to cybersecurity, enabling you to identify and respond to potential threats swiftly. By leveraging real-time alerts, comprehensive coverage, and the support of experts, you can safeguard your sensitive information, maintain customer trust, and protect your business from reputational damage. Don't wait until it's too late. Invest in dark web monitoring to stay one step ahead of cybercriminals and gain the peace of mind you deserve. Your business's security is worth it.