Recent Cyber Security Breaches: Whirlpool, T-Mobile and more

As a managed IT service provider it is important to us to make sure to stay in know about the latest cyber security breaches. Every few weeks we like to share our findings with you here on our blog. Please take a peek below to learn more about some of the most recent cyber attacks here and around the world.

T-Mobile (United States)

Mobile Device Network Provider

The Hack: Hacking

Quick Summary: “T-Mobile has found itself embroiled in a “malicious hacking incident” that has resulted in data exposure for an estimated 200,000 clients. The company said in a statement that Customer proprietary network information (CPNI) was accessed and may have included phone numbers, the number of lines on the account and call-related information.” -ID Agent

Whirlpool (United States)

Appliance Manufacturer

The Hack: Ransomware

Quick Summary: “The Nefilim ransomware gang struck at Whirlpool, stealing data but not impacting manufacturing operations. The gang claims that the files it published were obtained from Whirlpool during a ransomware attack in December 2020. The leaked data appeared to be proprietary and staff information including documents related to employee benefits, accommodation requests, medical information requests, background checks, and more.” -ID Agent

The Hospital Group (United Kingdom)

Private Cosmetic Surgery Services

The Hack: Ransomware

Quick Summary: “The REvil ransomware gang is claiming responsibility for a data breach at celebrity plastic surgery clinic chain The Hospital Group. The ransomware operators say that they’ve hacked essential data storage systems and have threatened to release before-and-after pictures of celebrity clients from their stash of more than 600 GB of data if the ransom is not paid, but no word on how much they’re asking for.” -ID Agent

Symrise (Germany)

Flavor and Fragrance Producer

The Hack: Ransomware

Quick Summary: “Clop ransomware disrupted operations at one of the world’s largest manufacturers of flavors and scents. Allegedly, bad actors breached security through ransomware, stole 500 GB of unencrypted files, and encrypted close to 1,000 devices. Production was temporarily shut down but most systems have been restored.” -ID Agent

Aetna (United States)

Insurance Company

The Hack: Malicious Insider

Quick Summary: “Aetna is in hot water after a debacle that involved a contractor BEC and phishing in an explosive insider incident. On Sept. 28, Aetna was informed that an EyeMed email account was accessed by an unauthorized individual and that phishing emails were sent to addresses contained in the mailbox. The email account contained information about individuals who previously or currently receive vision-related services through EyeMed, including Aetna customers.” -ID Agent

Scottish Environmental Protection Agency (Scotland)

National Environmental Regulatory Authority

The Hack: Hacking

Quick Summary: “A hacking incident at SEPA has left some services offline but not severely impacted important data or functions. The Christamas Eve attack knocked communication into and across the organization offline, but core regulatory, monitoring, flood forecasting, and warning services continued unimpeded. The incident is under investigation, and complete restoration is anticipated quickly.” -ID Agent

To learn more about how to keep your company safe and secure, click  here  to explore our San Diego IT Services & IT Security plans that are offered by SDTEK.

June 17, 2025
Meeting IT security compliance standards is crucial for businesses that handle sensitive data, particularly in industries such as healthcare, finance, defense, and e-commerce. Regulatory frameworks such as HIPAA, CMMC, PCI-DSS, and GDPR exist to help ensure businesses protect customer information and maintain robust cybersecurity practices. Unfortunately, many organizations fall short of these requirements, often due to common, avoidable mistakes. These gaps can result in costly fines, data breaches, and reputational damage, which can significantly impact the business's bottom line and customer trust. 1. Failing to Conduct Regular Risk Assessments The Pitfall: Many businesses overlook the importance of conducting routine risk assessments. Without these, it’s challenging to identify vulnerabilities or evaluate whether your current cybersecurity controls meet compliance standards. How to Avoid It: Implement a regular risk assessment schedule. Work with a qualified IT provider to evaluate your systems, identify weaknesses, and document remediation plans. These assessments should be performed at least annually, or whenever significant changes to the system occur. 2. Inadequate Employee Training The Pitfall: Your employees are your first line of defense—and often your most significant vulnerability. A common compliance issue arises when businesses fail to train staff on cybersecurity best practices or on handling sensitive data appropriately. How to Avoid It: Invest in ongoing cybersecurity awareness training. Ensure employees understand how to recognize phishing emails, create strong passwords, and report any suspicious activity. Training should be updated regularly to reflect current threats and compliance requirements. 3. Improper Data Handling and Storage The Pitfall: Storing sensitive data in unsecured locations, failing to encrypt information, or retaining data longer than necessary are significant compliance risks. These practices are often flagged during audits. How to Avoid It: Adopt data classification policies that define how different types of data should be handled; encrypt sensitive data both at rest and in transit. Establish clear data retention policies and ensure that obsolete data is disposed of securely. 4. Lack of Incident Response Planning The Pitfall: When a security incident occurs, time is of the essence. Many businesses lack a documented incident response plan, or their existing plan hasn’t been thoroughly tested. This can lead to delayed responses, increased damage, and regulatory penalties. How to Avoid It: Develop a formal incident response plan that includes roles, responsibilities, communication protocols, and steps for containment and recovery. Run simulated breach scenarios with your IT team to ensure everyone knows how to respond effectively. 5. Using Outdated Software or Systems The Pitfall: Running outdated operating systems, software, or firmware is a common issue that can lead to compliance failures. Unsupported technologies are more vulnerable to exploitation. How to Avoid It: Keep all systems and applications up to date with the latest patches. Use automated tools to track software versions and receive alerts about end-of-life technologies. Schedule regular maintenance windows to apply updates and upgrades. 6. Insufficient Access Controls The Pitfall: Allowing too many employees access to sensitive data—or failing to revoke access when it’s no longer needed—can lead to data breaches and non-compliance. How to Avoid It: Implement role-based access controls and follow the principle of least privilege. This principle means that each user should have the minimum level of access necessary to perform their job. Regularly audit user accounts and permissions to ensure access is current and appropriate. Use multi-factor authentication (MFA) to add an additional layer of protection. 7. Neglecting Third-Party Vendor Risks The Pitfall: Businesses often overlook the fact that their compliance responsibilities extend to third-party vendors. If a vendor mishandles your data, you could still be held accountable. How to Avoid It: Vet third-party vendors carefully. Ensure they meet the same compliance standards as your business and include security requirements in your contracts. Conduct periodic audits or request compliance certifications from your vendors. 8. Failing to Document Policies and Procedures The Pitfall: Even if your security practices are strong, failing to document your compliance policies can result in audit failures. Regulators want to see evidence that you have formal processes in place. How to Avoid It: Create and maintain clear documentation for all compliance-related policies, including data protection, access control, incident response, and employee training. Make these documents easily accessible for audits and regularly review them to ensure updates are current. Conclusion Compliance with IT security standards is not a one-time project—it requires ongoing attention, regular updates, and a proactive approach to maintain effectiveness. By understanding and addressing these common pitfalls, your business can stay ahead of regulatory requirements, strengthen its security posture, and reduce the risk of costly incidents. This ongoing attention is crucial to maintaining your business's security and audit readiness. If you’re unsure whether your business is meeting current IT compliance standards, professional support can help. Contact SDTEK today to schedule a compliance assessment and learn how our IT services can keep your business secure and audit-ready. With our support, you can navigate the complex landscape of IT security compliance with confidence.
April 9, 2025
In today’s digital-first world, cybersecurity isn’t just a luxury—it’s a necessity. Whether you run a small startup or a growing enterprise in Fort Wayne , protecting your business’s data, systems, and clients is essential for long-term success. From ransomware attacks to phishing scams, cyber threats are evolving every day, and the best way to stay ahead of them is by partnering with a reliable IT services provider that understands the unique needs of local businesses. Here’s why investing in professional business IT support is one of the smartest decisions Fort Wayne businesses can make—and how working with SDTEK helps protect your operations, your data, and your reputation.